UCC is at the frontier of change and development, we a company focused on empowering and progression. We started the business to change lives and provide services at exceptional levels. We hold and we are recognized by the financial services sector and our current portfolio includes short term and long term insurance, investment strategies, financial planning and we work with reputable partners within the tracking market.
Quality Assurance Management
Client Requested MI Reporting
what WE DO
With a fully established and operational contact centre we have the capacity to take your business to the next level. Our staff has been rigorously trained and ongoing coaching and development is a diligent practice. We strive to ensure that quality of work is second nature and house our own Quality Auditing Department who monitor 100 % sales calls. Staff is mentored by a tenured management team who has proven experience in both local and international sectors.
Our infrastructure, networks and management has yielded great results and has been tried and tested.
& Training Process